return policy

Return Window

You may return eligible items within 14 days of receiving your order.

To request a return, please email us at [your email address] with your order number and the reason for your return.

Return Conditions

To be eligible for a return, your item must:

• Be unworn and unused.
• Be in its original condition.
• Include all original tags (if applicable).
• Be returned in its original packaging whenever possible.

Items that show signs of wear, washing, damage, or alterations cannot be refunded.

Non-Returnable Items

The following items cannot be returned:

• Custom-made or personalised products.
• Gift cards.
• Items marked as final sale.

Return Shipping

Customers are responsible for the cost of return shipping unless the item arrived damaged, defective, or we made an error with your order.

We recommend using a tracked shipping service, as we cannot refund items that are lost during return transit.